By visiting our website and using our services, you understand and agree to how we handle personal data in accordance with our privacy policy. We respect your privacy and your right to control your personal data. Our guiding principles are simple. We will be open with what data we collect and why. Please take a moment to read them. It's important!

Privacy policy and cookies

IZITEN respects your privacy and your right to control your personal data. Our guiding principles are simple. We will be open with you about what data we collect and why. We protect your data as if it were our greatest trade secret.

The privacy policy of IZITEN ("Le Roseau") describes what data we collect, the purpose of the processing, how you can control your own data and how to contact us. This privacy policy applies when you use applications, web pages and services that are included in an application or on a website managed by Le Roseau. IZITEN's DPO is a personally responsible person in accordance with these terms and is responsible for processing in accordance with current legislation.

Here's a summary of what you can expect when you visit our website:

• We track your web activity for marketing purposes
• We collect personal information for marketing and communication purposes.
• We process personal information by sending it to integrated e-mail and customer relationship management (CRM) systems for marketing and customer relations purposes.
• We store personal information in our databases for analysis purposes.
• Your behavior and activity on the Web may be used for marketing purposes such as targeting and marketing analysis.

What personal data do we collect?

IZITEN collects information primarily from you as a customer. Examples of personal data we may collect are your company name, your name and other contact details such as telephone number, e-mail address or physical address. IZITEN may update your information from other public records if this is necessary to maintain a good data repository.

IZITEN records personal data in connection with:

1. a) Notification of a service offered through the various platforms offered by IZITEN.
2. b) When you enter your e-mail address or cell phone number on the site.
3. d) If you contact us via e-mail, telephone, our websites or social media.
4. e) If you sign up for an e-mail subscription.
5. f) Your visit to our websites and when accessing our application, including, but not limited to, traffic data, location data, blogs and other communication data, such as IP address, type of device, operating system and type of browser used for the visit.

Collection with consent

By clicking on the "Close" button, you consent to the use of the personal data (name, telephone number and e-mail address) that you enter in forms at various points on this site for marketing purposes for the services to which you are exposed when you are invited to fill in your personal information. We also collect your IP address, your geographical location and your interests in order to better tailor our marketing to your needs.

By clicking on the "Close" button, you also agree that we may add a third-party cookie to your computer from IZITEN. This cookie will track you and your online behavior on other websites, in order to offer you marketing based on your online behavior.

How we use the information we collect

IZITEN processes personal data mainly for the purposes indicated below and for any other purpose mentioned at the time of collection:

• Execute functionalities through one of the platforms offered by IZITEN;
• To enable good customer service, such as handling your requests, correcting incorrect information or sending you information you have requested, e.g. newsletter, white papers, documentation;
• To manage customer profiles, carry out analyses and market research;
• For system administration and to obtain statistical data on user behavior and usage;
• To develop, deliver and improve our products and services by analyzing your behavior on our websites and applications.
• Personal data is also used for analysis purposes, for segmentation and targeting, in order to develop personalized offers and services.
• To send you information and promotions by SMS, email, app, push or other digital contact channels such as social media since you have an active customer relationship with us;
• To contact you via the app, SMS, email or post about other offers, promotions or services we think may be of interest to you, please note that you can opt-out of this promotion at any time;
• To provide you with relevant recommendations, offers and personalized services based on the needs of other people with behaviors similar to yours;
• To help us develop our site and our application to be more useful and to improve your user experience of the services offered by IZITEN by personalizing the display of services to your profile;
• Send important messages as communication about changes in our legal notices;

We may share information with other companies who process data on our behalf in order to perform our services, i.e. analysis, distribution or other services to maintain and enforce our terms of use and delivery. However, the processing of personal data always guarantees a high level of security and confidentiality.

IZITEN only collaborates with partners that process personal data within the EU/EEA or with companies that maintain the same level of protection as in the EU/EEA, for example by adhering to the so-called Privacy Shield Agreement between the EU and the USA.

About cookies

When you use our website and application, personal data may be collected via cookies. This can only be done with your separate consent. This will store information about your usage and the pages visited. This may include technical information about your device and Internet connection such as operating system, browser version, IP address, cookies and unique identifiers. When you visit our websites where our services are presented, various techniques may be used to recognize you in order to learn more about our users. This may be done directly or through third-party technology.

Right to be forgotten, storage and disclosure of personal data

You may withdraw your consent at any time by sending us a request via the contact form.

Processing complies with current legislation and means that personal data is not kept for longer than is necessary for the purposes of processing. IZITEN will keep your personal data for as long as you have a business relationship with us. For marketing purposes, data older than 4 years will not be used. This implies that data will be deleted when it is no longer relevant or necessary for analysis or direct marketing purposes for which it was collected. Some information may be kept for longer if required by other legal requirements. However, the processing of personal data always guarantees a high level of security and confidentiality.

Your rights and choices

You have the right to access your personal data and to request the modification or deletion of your saved data. IZITEN will rectify, on its own initiative or on the customer's initiative, any data deemed to be incorrect. You may also request that your data be deleted or that its use be restricted at any time by contacting us. If you feel that we are not respecting your rights, please contact IZITEN or the Data Protection Authority in your country at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_fr. htm.

You can opt-out of receiving marketing communications from us at any time by updating your account settings and clicking "Unsubscribe" in the email and SMS communications we send you. You are always welcome to contact our customer service department to help you stop our communications.

Links to other sites

Where our site contains links to third-party websites, websites or materials published by third parties, these links are provided for information purposes only. As IZITEN has no control over the content of these websites or its material, we are not responsible for their content. Nor is IZITEN responsible for any damage or loss that may result from the use of these links.

How to contact us

For further information on personal data management or if you have any questions, please do not hesitate to contact our Data Protection Officer: Tarek FRANCIS at dpd@leroseau.be.

This privacy policy applies from 01/03/2020